Training
Becoming a First Rate Manager - Setting Expectations and Giving Feedback
Learn how to set clear expectations and gain confidence when providing feedback
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Lisa has more than 25 years of experience in the non-profit, healthcare, and business consulting fields. Lisa has coached executives and high-potential leaders across industries. She has delivered workshops on numerous topics, and implement organization-wide programs.
Overview
Are you getting the results you want? If not, you may not be setting clear expectations at the start. Being clear and providing useful feedback are key actions managers need to lead others successfully.
Service Details
120 minutes
8-30 participants
Key Topics
1
Problems around expectations
2
Creating clear expectations
3
Key considerations when providing feedback
4
Framework for giving feedback
5
Following-up on feedback and asking for feedback
Agenda
Setting the stage
Discuss what your role is as a manager potential problems
Creating a clear expectation
Learn what to include and practice creating your own
How well do I give feedback?
Self-examination to identify areas to improve
Feedback framework
Learn a framework for crafting your feedback and practice to gain confidence
The importance of following-up and asking for feedback
Discuss why this is a critical, and often forgotten, part of the feedback process
Wrap-Up
Pulling it all together and setting targeted action items for next steps
About Lisa Lebowitz
Lisa has more than 25 years of experience in the non-profit, healthcare, and business consulting fields. Lisa has coached executives and high-potential leaders across industries. She has delivered workshops on numerous topics, and implement organization-wide programs.
Work History
Jewish Federation of Cleveland
Senior Director of Talent Management
Cleveland Clinic
Employee Development Consultant
University of Michigan
Information Technology Division Marketing Coordinator
Credentials
- MBA | Weatherhead School of Management
- Certified Executive Coach | Center for Executive Coaching
- SHRM Senior Certified Professional (SHRM-SCP)
- Hardiness Resilience Gauge (HRG) Assessment
- BA Organizational Behavior Concentration | University of Michigan
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