Frequently asked questions

For Business
How does the credit system work?

The credit system was designed to give your organization maximum flexibility.

With a package of credits, you and your employees can book sessions with coaches and mentors or training workshops.

We offer volume pricing, so you save when you invest more in your employee development.

What control do I have over employee utilization?

With Exec, you have the ability to control:

  • How many credits each employee can use within a designated time frame

  • Which session types they can book

  • Specific coaches are available to your organization

  • Which coaching specialties are available to your organization and to which employees

What happens if I need more credits?

If your employees use all of the credits in your account, we will send you a notification to purchase more. You can buy as many or as few as you need

How many credits does a session cost?

A standard 50-minute session can cost as low as 1 credit. However, coaches set their own rates, so sessions with some coaches may cost more credits. Our team can work with you to decide how large of a credit package is best to meet your goals.

How many credits does each employee need?

Your people will need different levels of support based on their seniority and your people strategy. That said, here are a few helpful benchmarks

  • Senior leaders often meet with their coach 2 times per month for 50 minutes. Leadership coaches can cost between 3-5 credits per session, depending on the coach.

  • Brand new managers often meet with their coach weekly for 25 minutes. Coaches specializing in new managers cost between 1-3 credits per session.

  • Superstar individual contributors often meet with their coach monthly for 50 minutes. Performance coaches cost between 1-2 credits per session.

Our team can help craft a program that works within your organization’s budget constraints.