Training
The Art of Influencing
Mastering the art of influence leads to improved working relationships and increased opportunities to see your ideas grow.
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Price
Customized to your needs
Book Now
Price
Customized to your needs
Provided By
An innovative, results-oriented individual with proven ability to impact the bottom-line through organization effectiveness; backed by the ability to be seen as credible and trustworthy by line management, whether working internally or externally.
Overview
Director of L & D, designed content and successfully delivered 40 workshops as indicated by high scores on evaluations.
Service Details
240 minutes
10-25 participants
PREVIOUSLY DELIVERED TO
Key Topics
1
Building Rapport
2
Identifying Common Communication Filters
3
Conflict Resolution Skills
4
Characteristics for Success (Likeability, Reciprocity, Credibility, Composure, and Commitment)
Skills You'll Practice
Active listening
Paraphrasing
Conflict resolution skills
Identifying "hot buttons" during communication
Re-framing
Decisions You Will Be Able To Navigate
Build rapport and develop genuine relationships
Improve communication skills, including verbal and nonverbal messages, to be more effective with others
Recognize common barriers to communication
Resolve conflicts
Develop behavioral characteristic of influencing
About Marguerite Harris
An innovative, results-oriented individual with proven ability to impact the bottom-line through organization effectiveness; backed by the ability to be seen as credible and trustworthy by line management, whether working internally or externally.
CREDENTIALS
- Sloan Business School – Executive Coaching Certification Program
- PDI/Korn Ferry – Profilor 360 & Leadership Potential Assessment Interpretation
- Instructional Designer & Master Trainer – Langevin Learning Services
- BlessingWhite Certified Instructor – Managing Personal Growth (MPG)
- BlessingWhite Certified Instructor – Helping Others Succeed (HOS)
- ITIL – v3, Foundations
- Graduate Work – Community/Adult Education Administration; Eastern Michigan University
INDUSTRIES
Human Resources
Information Technology
Management Consulting
Professional Services
Retail
EXPERIENCE WITH
Customer Service
Human Resources
Management
Project Management
EXPERTISE
Career Direction
Improve At Networking
Interview Feedback
Mid Career
New People Manager
Experienced People Manager
Executive
Discover Skills And Strengths
+ more
Book Now
Price
Customized to your needs
Grow your career with a coach
Find my coach
- hello@exec.com
- Built in San Francisco
- Mailing Address (PO Box):
440 N Barranca Ave #1890
Covina, CA 91723