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Training

The Art of Influencing

Mastering the art of influence leads to improved working relationships and increased opportunities to see your ideas grow.

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Price
Customized to your needs

Book Now

Price
Customized to your needs

Provided By

An innovative, results-oriented individual with proven ability to impact the bottom-line through organization effectiveness; backed by the ability to be seen as credible and trustworthy by line management, whether working internally or externally.

Overview

Director of L & D, designed content and successfully delivered 40 workshops as indicated by high scores on evaluations.

Service Details

240 minutes
10-25 participants
PREVIOUSLY DELIVERED TO

Key Topics

1
Building Rapport
2
Identifying Common Communication Filters
3
Conflict Resolution Skills
4
Characteristics for Success (Likeability, Reciprocity, Credibility, Composure, and Commitment)

Skills You'll Practice

Active listening
Paraphrasing
Conflict resolution skills
Identifying "hot buttons" during communication
Re-framing

Decisions You Will Be Able To Navigate

Build rapport and develop genuine relationships
Improve communication skills, including verbal and nonverbal messages, to be more effective with others
Recognize common barriers to communication
Resolve conflicts
Develop behavioral characteristic of influencing

About Marguerite Harris

An innovative, results-oriented individual with proven ability to impact the bottom-line through organization effectiveness; backed by the ability to be seen as credible and trustworthy by line management, whether working internally or externally.
CREDENTIALS
  • Sloan Business School – Executive Coaching Certification Program
  • PDI/Korn Ferry – Profilor 360 & Leadership Potential Assessment Interpretation
  • Instructional Designer & Master Trainer – Langevin Learning Services
  • BlessingWhite Certified Instructor – Managing Personal Growth (MPG)
  • BlessingWhite Certified Instructor – Helping Others Succeed (HOS)
  • ITIL – v3, Foundations
  • Graduate Work – Community/Adult Education Administration; Eastern Michigan University
INDUSTRIES
Human Resources
Information Technology
Management Consulting
Professional Services
Retail
EXPERIENCE WITH
Customer Service
Human Resources
Management
Project Management
EXPERTISE
Career Direction
Improve At Networking
Interview Feedback
Mid Career
New People Manager
Experienced People Manager
Executive
Discover Skills And Strengths
+ more

Book Now

Price
Customized to your needs

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