Last Tuesday, Mike lost a $50K deal. The prospect loved everything. Asked smart questions. Then she said the price was too high. Mike panicked and offered a 20% discount. She still said no.
Price objections are rarely about price. When someone says "it's too expensive," they're usually saying "don't see why it's worth the money" or "scared of making the wrong choice" or "my boss will kill me if this doesn't work."
The worst reps hear "too expensive" and immediately start cutting their price. The best reps hear it and start a different conversation entirely.
These 33 responses work. Not the corporate training jargon that sounds like a robot wrote it. Real words that real people say to real prospects when money comes up.
"It's not in the budget" kills more deals than anything else. Budget problems come in two flavors. Sometimes there really isn't any money. Usually, there is money, just allocated somewhere else.
Your job is figuring out which one you're dealing with.
Don't make it sound like you're doing them a favor. Just say it like it's normal. Because it is.
This moves the conversation from spending money to solving problems. Then shut up and let them talk.
Real examples beat everything. Have the numbers ready.
Most people can find money for a pilot. They just can't find money for the whole thing.
Only ask this if you trust them. It tells you if the budget is the real problem or just an excuse.
Turn waiting into preparation. Give them something simple they can use.
Your prospect says, "Your competitor offers the same thing for half the price."
They're testing you. They want to see if you'll panic or if you believe your solution is worth more.
Point out what cheap solutions can't do. Then ask them to put a number on it.
Don't defend your price. Prove it pays for itself.
Make the trade-offs real. Don't sound defensive about it.
Find something only you do and make sure it matters to them.
Don't compete on price alone. Control what they're comparing.
"This isn't the right time" usually means "scared of making a decision right now."
Get a real date instead of "maybe later."
Keep momentum during the wait. Turn delay into validation.
Connect timing to their goals. Make waiting cost something.
Break it down so it doesn't feel overwhelming.
Stay helpful, not pushy. Build the case while they wait.
"Don't see the ROI" means you haven't connected your solution to something they care about.
Find out what they want before you explain anything.
Make time savings real. Get them to imagine the possibilities.
Real stories from similar companies work better than made-up examples.
Make big numbers feel small by breaking them down.
Let the results speak for themselves.
Help them calculate the cost of doing nothing.
Internal approval kills deals that prospects want. Your job is giving your champion ammunition that makes approval easy.
Don't send generic materials. Tailor it to what matters upstairs.
Reframe from cost to payback.
Finance departments like flexible terms.
Prevent silent nos by addressing concerns early.
Get to the real decision maker before your deal dies in committee.
When people worry about contracts and commitments, they're imagining worst-case scenarios. Make the downside smaller.
Shorter commitments feel less scary.
Proof beats promises every time.
Point out that not deciding is also a decision.
Make their lawyer's job easier.
Tie payments to outcomes, not calendar dates.
Align your success with theirs.
Watching hundreds of reps use scripts like these reveals something important. The words matter less than how you say them.
Memorized lines sound robotic. Prospects can tell when you're reciting something, and they tune out immediately.
The trick is treating each script as a starting point, not a final answer. Use your own words. Reference their specific situation. Tell stories from customers who remind you of them.
Smart reps record themselves practicing these conversations. They listen back and fix anything that sounds unnatural. After a few weeks, the responses start feeling automatic.
The reps who get the best at handling objections are usually the ones who've been rejected the most. They're not trying to be clever anymore. They just talk like normal humans.
Practice helps, but it only works if it feels real. Most role-playing exercises are terrible because they're too fake. You need scenarios that stress you out, with feedback that helps you improve.
These scripts work when they don't sound like scripts. When you're not scrambling for words, you can focus on the conversation.
That happens through repetition with realistic practice. The kind that most sales teams struggle to create consistently.
Exec's AI roleplays solve this problem simply. You practice with AI prospects that respond naturally to what you say. You practice with real objections from your industry, and get immediate feedback on delivery and tone.
No scheduling conflicts. No waiting for colleagues to play pretend customer.
Want to see how natural these responses can become? Book a demo, and practice with AI prospects that feel surprisingly real.