Regardless of the level of management, I go where the client wants to go, I listen to understand their goals. I attempt to understand where they are now and where they are looking to be. Typically new managers are looking to make a good first impression with their team and may need help letting go of work they used to do themselves. So, I may use the 4 D’s - Do, Defer, Delegate, and Delete to get them thinking in a managerial way. In our action plans I may also help them to create tasks for getting to know their team on an individual and personal level to focus on building trust and earning respect.