A talented and spirited leadership coach, Susan works with all levels of managers and executives who are striving to improve their skills in people management. Susan leverages decades of experience as a technology executive to guide clients on a path to leadership excellence
A talented and spirited leadership coach, Susan works with all levels of managers and executives who are striving to improve their skills in people management. Susan leverages decades of experience as a technology executive to guide clients on a path to leadership excellence
I adhere to the coaching standard of ‘curious questioning’ to support clients' consideration of their motivations, interpersonal relationships, and team dynamics. I am persistent in challenging clients to reflect on their behaviors and identify areas for improvement.
My ideal client is someone with a STEM background and generally more introverted than extroverted. I spent most of my career managing technical teams and have the most insight into the challenges that are encountered when managing technical people. I have successfully guided my team members through promotions and job changes so I feel very well equipped and knowledgeable about how that process works.
I use a combination of three artifacts: the client’s manager’s feedback, the client’s team’s feedback, and the client’s self-assessment. This can be achieved through 360 surveys/sentiment surveys, interviews, or via the client. Depending on the engagement, other metrics such as attrition, velocity, and defect rates, can be considered if noted at the outset as unsatisfactory.
My coaching superpower is Wisdom — developed through 40 years of hands-on experience managing individuals and teams