Active Listening

Unlock others' ideas, insights and energy by being curious, asking great questions, helping them feel heard and seen, and discovering great things together.

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Provided By

Yvonne Ingalls

Talent & leadership executive with 20+ years experience working with mid- to executive-level leaders across many industries. Extensive international experience in talent management, leadership development, and coaching that focuses on the whole person.

Overview

Certification as coach, teaching this program to thousands of people at all levels.

Service Details

180 minutes

9-15 participants

PREVIOUSLY DELIVERED TO

Key Topics

Having the right mindset to listen

Genuine curiosity

Listening skills

Asking great questions

Resisting impulse to tell vs ask

Skills You'll Practice

Forming great questions

Paraphrasing/confirming understanding

Demonstrating curiosity

Decisions You Will Be Able To Navigate

Getting to know someone

Building relationships

Collaborating

Coaching

Inclusion

About Yvonne Ingalls

Yvonne Ingalls

Work History

Microsoft

Director, People & Organization Capability

GE Healthcare

Sr Consultant & Product Ldr

GE Capital

HR Director, GE Capital Real Estate
Human Resources Manager

+ more

Credentials

ICF Professional Certified Coach (PCC)
Masters in Human Resource Management | Seattle Pacific University
Internal Organization and Systems Development | Gestalt Institute
Hudson Certified Coach
The Leadership Circle Profile Certified
T-Group Facilitation | NTL
Group Coaching Certified | Group Coaching HQ

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