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Training

Emotional Fluency at Work

Learn to navigate and leverage emotions in the workplace, enhancing collaboration and thriving in our complex professional world.

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Price
Customized to your needs

Book Now

Price
Customized to your needs

Provided By

Mollie is an experienced executive coach for executive leaders, startup leaders, and managers with deep expertise in helping clients develop emotional fluency, authentic and flexible leadership styles, and practical management skills.

Overview

We all experience emotions at work, but do we know how to use them to our advantage? As our jobs become more collaborative, complex, and stressful—and increasingly tied to our identities—effectively embracing emotion is becoming crucial for professional success.

In this "Emotional Fluency at Work" workshop, you'll discover why the future of work is emotional and why developing emotional fluency is essential. Through interactive exercises and discussions, you'll learn how emotions affect your professional life and practice using tools to understand and communicate your feelings effectively.

We'll explore the concept of selective vulnerability, providing you with tactical tips to flag feelings without becoming emotionally leaky, offer constructive paths forward, and empathize with others. You'll gain insights into your own emotional expression tendencies through our exclusive assessment, learning whether you're an under-, even-, or over-emoter and how to leverage this knowledge.

From facilitating team check-ins to handling difficult emotions like crying or anger, you'll acquire practical strategies to meet the emotional needs of both yourself and your team. Join us to unlock the power of emotions in your professional life and navigate the complex emotional landscape of the modern workplace.

Service Details

60 minutes
20-25 participants

Key Topics

1
The Future of Work is Emotional
Explore why emotional fluency matters in today's collaborative and complex work environment.
2
Selective Vulnerability
Learn to express emotions strategically to build trust and drive positive outcomes.
3
Emotional Expression Tendencies
Discover your emotional style and how to use it effectively in professional settings.
4
Meeting Your Team’s Emotional Needs
Develop strategies for creating space, language, and tools for emotional expression in your team.
5
Navigating Difficult Emotions
Master techniques for addressing challenging emotional situations at work.

Agenda

Intro and Emotional Check-In
Share your current emotion and set the stage for open discussion.
Why Emotions Matter at Work
Dive into research on the importance of emotional fluency in the workplace.
Exploring Selective Vulnerability
Learn and practice techniques for appropriate emotional expression.
Emotional Expression Assessment
Discover your emotional expression tendency and its implications.
Understanding Team Emotional Needs
Explore strategies for creating an emotionally supportive work environment.
Practical Tools for Emotional Fluency
Learn techniques like facilitated check-ins and effective 1-on-1 questions.
Q&A
Wrap-Up Consolidate learnings and address any remaining questions.

About Mollie West Duffy

Mollie is an experienced executive coach for executive leaders, startup leaders, and managers with deep expertise in helping clients develop emotional fluency, authentic and flexible leadership styles, and practical management skills.
Work History
Lattice
Head of Learning and Development
Penguin Random House
Consultant, Speaker, and Author
Perkins+Will
Global Director of Learning & Development + Talent Development
+ more
Credentials
  • Certified Professional Co-Active Coach (CPCC)
  • MFA, Organizational Design
  • BA, Organizational Studies
  • StrengthsFinder Certified
  • DISC Certified
  • Hogan 360 Certified

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