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Training

Handling Difficult Conversations like an Expert

Learn what the top experts say about how to handle difficult and challenging conversations!

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Price
Customized to your needs

Book Now

Price
Customized to your needs

Provided By

Seasoned Organizational Development leader with 25 years of experience developing and coaching associates at all levels in various sectors.

Overview

Kristan is the former VP of Learning and Development at Raymond James

Service Details

60 minutes
6-25 participants

Key Topics

1
Difficult conversations on conflict
2
Difficult conversations on performance challenges
3
Difficult conversations on terminations

Skills You'll Practice

Starting the conversations
Handling reactions
Closing the conversations

Decisions You Will Be Able To Navigate

Difficult interactions with employees
Difficult interactions with co-workers
Performance conversations
Terminations

About Kristan Jones

Seasoned Organizational Development leader with 25 years of experience developing and coaching associates at all levels in various sectors.
CREDENTIALS
  • 25+ years of executive level experience in learning and development
  • PhD, Industrial/Organizational Psychology
  • Registered Corporate Coach (RCC)
  • DISC, Hogan, MBTI, Leadership Circle certified practitioner
INDUSTRIES
Computer Hardware
Education
Financial Services
Healthcare
Electrical Electronic Manufacturing
Manufacturing
EXPERIENCE WITH
Human Resources
Legal Compliance
Consulting
EXPERTISE
New Grad
Early Career
Mid Career
New People Manager
Experienced People Manager
Executive
Discover Skills And Strengths
Goal Clarification
+ more

Book Now

Price
Customized to your needs

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