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Training
Handling Difficult Conversations like an Expert
Learn what the top experts say about how to handle difficult and challenging conversations!
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Price
Customized to your needs
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Book Now
Price
Customized to your needs
Request Quote
Provided By
Kristan Jones
Seasoned Organizational Development leader with 25 years of experience developing and coaching associates at all levels in various sectors.
Overview
Kristan is the former VP of Learning and Development at Raymond James
Service Details
60 minutes
6-25 participants
Key Topics
1
Difficult conversations on conflict
2
Difficult conversations on performance challenges
3
Difficult conversations on terminations
Skills You'll Practice
Starting the conversations
Handling reactions
Closing the conversations
Decisions You Will Be Able To Navigate
Difficult interactions with employees
Difficult interactions with co-workers
Performance conversations
Terminations
About Kristan Jones
Kristan Jones
Seasoned Organizational Development leader with 25 years of experience developing and coaching associates at all levels in various sectors.
CREDENTIALS
25+ years of executive level experience in learning and development
PhD, Industrial/Organizational Psychology
Registered Corporate Coach (RCC)
DISC, Hogan, MBTI, Leadership Circle certified practitioner
INDUSTRIES
Computer Hardware
Education
Financial Services
Healthcare
Electrical Electronic Manufacturing
Manufacturing
EXPERIENCE WITH
Human Resources
Legal Compliance
Consulting
EXPERTISE
New Grad
Early Career
Mid Career
New People Manager
Experienced People Manager
Executive
Discover Skills And Strengths
Goal Clarification
+ more
Book Now
Price
Customized to your needs
Request Quote
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