In this transformative workshop, Gary Ross, former Fortune 500 corporate communications executive, and Emmy-nominated broadcast journalist will help you learn to communicate in ways that enhance your career, build credibility, and influence others, all without needing to raise your voice.
"Leading Difficult Conversations" is designed to prepare you for the most challenging conversations you may encounter during your professional journey. The workshop delves into the core steps of handling a difficult conversation: the essential preparation stage, the actual conversation, and the crucial follow-up phase. Through exploring various types of difficult conversations and studying real-life examples, you will develop a strong understanding of how these conversations typically unfold and how best to manage them.
Throughout the workshop, you'll practice communicating difficult topics empathetically and honing your conversation skills. This experiential approach ensures that you will be equipped to manage emotions and steer conversations in a productive direction, regardless of the difficulty of the topic at hand.
Whether you are a seasoned professional or a budding leader, this workshop is designed to equip you with the skills needed to navigate difficult conversations successfully, leading to improved relationships, greater trust, and a more harmonious work environment.