+1 (888) 995-1348
Login
Get Started
Get Started
Training

Leading Difficult Conversations

Difficult conversations are a fact of life. Get a roadmap for having a tough talk so you can prepare, get it done and emerge with everyone's dignity intact.

Book Now

Price
Customized to your needs

Book Now

Price
Customized to your needs

Provided By

Communication coach, trainer, and former Emmy-nominated journalist, working from C-Suite to production line to help people inform, persuade, influence others, and show up professionally. Industry experience includes healthcare, financial services, tech, manufacturing, and more.

Overview

Former Emmy-nominated journalist and communications executive at Hyatt Hotels, CDW and Fortune Brands.

Service Details

120 minutes
5-30 participants
PREVIOUSLY DELIVERED TO

Key Topics

1
Preparing for a difficult conversation
2
Having a difficult conversation
3
What to do after a difficult conversation
4
Types of difficult conversations
5
Examples of actual difficult conversations

Skills You'll Practice

Communicating something difficult to another person
Conversation skills
Developing empathy

Decisions You Will Be Able To Navigate

How to prepare and lead a difficult conversation
What to do after a difficult conversation
Manage emotions related to difficult conversations

About Gary Ross

Communication coach, trainer, and former Emmy-nominated journalist, working from C-Suite to production line to help people inform, persuade, influence others, and show up professionally. Industry experience includes healthcare, financial services, tech, manufacturing, and more.
CREDENTIALS
  • Bachelor of Science in Journalism | Northwestern University
  • Member, Association of Change Management Professionals
  • Member, National Speakers Association, Illinois Chapter
  • Member, Public Relations Society of America
  • Member, International Association of Business Communicators
INDUSTRIES
Consumer Goods
Education
Financial Services
Food Beverages
Healthcare
Hospitality
Information Technology
Pharmaceuticals
+ more
EXPERIENCE WITH
Human Resources
Informaton Technology
Legal Compliance
Management
Manufacturing
Marketing
Operations
Writing Editing
+ more
EXPERTISE
Improve At Networking
New Grad
Early Career
Mid Career
New People Manager
Experienced People Manager
Executive
Personal Branding
+ more

Book Now

Price
Customized to your needs

Grow your career with a coach

Find my coach