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Training

Skillful Collaboration

A soft-skills training program that will help managers to make sense of the ins and outs of collaboration.

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Price
Customized to your needs

Book Now

Price
Customized to your needs

Provided By

An innovative, results-oriented individual with proven ability to impact the bottom-line through organization effectiveness; backed by the ability to be seen as credible and trustworthy by line management, whether working internally or externally.

Overview

Marguerite has 30 yrs of experience as Director of Learning & Development and content creation. She has delivered this workshop successfully over 20 times with high evaluation scores.

Skillful Collaboration tackles everything from setting common objectives, defining roles, and establishing processes to communication strategies, troubleshooting obstacles, and building networks. Skillful Collaboration focuses on how to structure an effective framework that enables individuals to develop harmonious and productive working relationships.

Service Details

240 minutes
15-25 participants
PREVIOUSLY DELIVERED TO

Key Topics

1
Build rapport and develop genuine relationships
2
Improve communication skills, including verbal and nonverbal messages, to be more effective with others
3
Recognize common barriers to communication
4
Resolve conflicts
5
Develop behavioral characteristic of influencing

Skills You'll Practice

Active listening
Self-disclosure
Paraphrasing statements
Communication filters
Identifying "hot buttons" in communication
Re-framing

Decisions You Will Be Able To Navigate

Building rapport
Identifying common communication filters
Conflict resolution skills
Characteristics for influencing success

About Marguerite Harris

An innovative, results-oriented individual with proven ability to impact the bottom-line through organization effectiveness; backed by the ability to be seen as credible and trustworthy by line management, whether working internally or externally.
Work History
Fujitsu Consulting
Sr. Consultant – Organizational Change Management
Coldwater Creek
Director of Organization Effectiveness
The Taubman Company LLC
Director of Professional Development
+ more
Credentials
  • Sloan Business School – Executive Coaching Certification Program
  • PDI/Korn Ferry – Profilor 360 & Leadership Potential Assessment Interpretation
  • Instructional Designer & Master Trainer – Langevin Learning Services
  • BlessingWhite Certified Instructor – Managing Personal Growth (MPG)
  • BlessingWhite Certified Instructor – Helping Others Succeed (HOS)
  • ITIL – v3, Foundations
  • Graduate Work – Community/Adult Education Administration; Eastern Michigan University

Book Now

Price
Customized to your needs

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