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Training

The Art of Influence

Develop the critical skills that will improve your working relationships and increase your ability to make an impact.

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Price
Customized to your needs

Book Now

Price
Customized to your needs

Provided By

An innovative, results-oriented individual with proven ability to impact the bottom-line through organization effectiveness; backed by the ability to be seen as credible and trustworthy by line management, whether working internally or externally.

Overview

In this immersive workshop, participants will learn to build stronger relationships and make a bigger impact by mastering the art of influence.

The workshop will cover how to build rapport, an essential skill in developing genuine relationships both in and outside the workplace. Participants will learn to read between the lines, honing verbal and nonverbal communication skills.

Marguerite also guides you through the pillars of influence, including likeability, reciprocity, credibility, composure, and commitment. Through interactive exercises, participants will gain insight into their own "hot buttons" during communication and learn how to reframe thoughts and actions to become more influential.

Service Details

240 minutes
10-25 participants
PREVIOUSLY DELIVERED TO

Key Topics

1
Building effective rapport for genuine relationships
2
Identifying and overcoming common communication filters
3
Developing conflict resolution skills
4
Cultivating characteristics for success: Likeability, Reciprocity, Credibility, Composure, and Commitment
5
Reframing and recognizing "hot buttons" during communication.

About Marguerite Harris

An innovative, results-oriented individual with proven ability to impact the bottom-line through organization effectiveness; backed by the ability to be seen as credible and trustworthy by line management, whether working internally or externally.
Work History
Fujitsu Consulting
Sr. Consultant – Organizational Change Management
Coldwater Creek
Director of Organization Effectiveness
The Taubman Company LLC
Director of Professional Development
+ more
Credentials
  • Sloan Business School – Executive Coaching Certification Program
  • PDI/Korn Ferry – Profilor 360 & Leadership Potential Assessment Interpretation
  • Instructional Designer & Master Trainer – Langevin Learning Services
  • BlessingWhite Certified Instructor – Managing Personal Growth (MPG)
  • BlessingWhite Certified Instructor – Helping Others Succeed (HOS)
  • ITIL – v3, Foundations
  • Graduate Work – Community/Adult Education Administration; Eastern Michigan University

Book Now

Price
Customized to your needs

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