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Training

Creating Productive Dialogue in Challenging Situations

Learn how to navigate difficult conversations effectively and cultivate productive dialogue

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Price
Customized to your needs

Book Now

Price
Customized to your needs

Provided By

HR and Talent Management Leader with over 20 years of implementing organizational development and talent management initiatives. Highly skilled at coaching and collaborating across global teams and levels, specializing in change management, learning, and DEI&B.

Overview

This interactive workshop will equip participants to engage in difficult conversations with confidence and skill. Kari Naimon, a seasoned expert in strategic human resources and organizational development, harnesses her 18 years of experience to guide participants through the complexities of high-stakes dialogue.

The workshop empowers participants with actionable strategies for effective communication, active listening, empathy, emotional regulation, and conflict resolution. Participants will gain experience in applying these techniques in practical scenarios and learn to transform challenging situations into opportunities for growth and collaboration.

Service Details

240 minutes
24-34 participants
PREVIOUSLY DELIVERED TO

Key Topics

1
Active Listening and Empathy
Enhance understanding and resolve conflicts with effective listening and empathy.
2
Emotion Management
Learn to stay calm and constructive even in challenging conversations.
3
Rapport and Trust Building
Foster positive relationships by establishing trust and rapport.
4
Problem Solving
Learn collaborative techniques to identify shared interests and reach win-win solutions.

Skills You'll Practice

Active Listening
Practice listening attentively to foster effective communication.
Cultivating Empathy
Develop the ability to understand and validate others' perspectives.
Emotional Regulation
Master the techniques to manage emotions during challenging dialogues.
Assertive Communication
Learn to express your thoughts, opinions, and needs clearly and respectfully.

About Kari Naimon

HR and Talent Management Leader with over 20 years of implementing organizational development and talent management initiatives. Highly skilled at coaching and collaborating across global teams and levels, specializing in change management, learning, and DEI&B.
Work History
Pelican Products, Inc.
Sr. Director, Global Talent Management/DEIB/Employee Engagement
Institute for Corporate Productivity
Next Practice Researcher, Writer, and Speaker
Amazon
Global Leadership and Organizational Development
+ more
Credentials
  • M.S., Industrial / Organizational Psychology
  • M.B.A., Management
  • B.S., Psychology
  • ICF Certified Executive Coach, Co-Active Training Institute
  • Human Synergistics
  • Total SDI
  • Behavior-Based Interviewing
  • Myers–Briggs Type Indicator (MBTI)
  • DiSC
  • Crucial Conversations

Book Now

Price
Customized to your needs

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