In this interactive workshop, participants will learn practical frameworks to navigate tough conversations.
Participants will get opportunities to examine real-life examples of successfully handled tough conversations and chances to practice applying learned frameworks to their own challenging scenarios. Carli will offer participants feedback on practice scenarios, reinforcing learning and building confidence for future difficult conversations.
By the end of the workshop, your people will be well-prepared to handle performance discussions and feedback conversations using body language and tone to communicate courageously and effectively.
Carli is trained in conflict management and has delivered this training to over 400 managers.