Training
From Conflict to Collaboration, Part 1
Conflict blocks results, lowers productivity, and erodes relationships. When people resolve conflict well, the energy they've harnessed creates solutions.
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Price
Customized to your needs
Book Now
Price
Customized to your needs
Provided By
A Leadership, Career, and Life Coach, Thomas is passionate about helping people grow personally and professionally, developing the next generation of exemplary leaders, and helping clients find a healthy work-life balance.
Overview
Conflict begins when people perceive someone has negatively affected or is about to affect negatively, something they are concerned about or is important to them. The more deeply the concern, the more INTENSE THE CONFLICT.
People tend to react negatively to conflict. The Thomas-Kilman Conflict Mode Instrument (TKI) takes a deep dive into conflict and how you react to conflict. The model then serves as a framework for choosing conflict strategies that will best resolve certain types of situations.
Service Details
120 minutes
12-24 participants
Key Topics
1
Conflict defined
2
The negative impact of conflict on people and business
3
Causes of workplace conflict
4
Default to flight, fight, face, or freeze
5
Examine your Conflict Mode using the Thomas-Kilmann (TKI) Conflict Mode Assessment
Skills You'll Practice
Emotional Intelligence
Mindfulness
Active Listening
Problem-Solving
Agreements
Decisions You Will Be Able To Navigate
Which Thomas-Kilmann conflict mode strategy to use for different types of conflict
How to decide not to react emotionally to conflict and decide to choose active listening
Decide when to shift from reducing emotional reactions to rational problem-solving
About Thomas Norris
A Leadership, Career, and Life Coach, Thomas is passionate about helping people grow personally and professionally, developing the next generation of exemplary leaders, and helping clients find a healthy work-life balance.
Work History
Brandman University, Part of the Chapman University System
Faculty
The Wonderful Company LLC
- Senior Manager, Learning and Organizational Development
- Sales Training Manager
L'Oréal
Vice President Education & Development
+ more
Credentials
- ICF Associate Certified Coach (ACC)
- Certified Professional Leadership Coach (CPLC)
- Mental Health Coach Certification
- Myers-Briggs Type Indicator Certified
- Thomas Kilmann Conflict Mode Instrument Certified
- Personal DiSCerment Inventory Certified
- M.S. in Organizational Development, Loyola University
- B.A. in Psychology, California State University
Book Now
Price
Customized to your needs
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Find my coach
- hello@exec.com
- Built in San Francisco
- Mailing Address (PO Box):
440 N Barranca Ave #1890
Covina, CA 91723