Exec vs. Caisy: Voice-Based AI Roleplay vs. Conversation AI Simulator

Reps ace the quiz, then freeze when customers push back. The gap between knowing the script and performing under pressure requires a choice: practice in a text box or practice out loud.

Caisy delivers typed scenarios within Skillsoft Percipio. Reps compose answers and submit. The platform scores content and logs completion to your LMS.

Exec uses voice. Reps speak to AI characters that argue and interrupt like real stakeholders. Scenarios deploy in 90 seconds. Voice practice creates pressure that transforms knowledge into performance.

This comparison examines both tools so you can decide which one fits your needs.

Exec vs. Caisy At A Glance

Understanding each platform's fundamental approach matters before evaluating specific capabilities.

Brief Platform Overviews

Exec serves enterprise organizations needing conversation competency across revenue operations and leadership development. The platform generates custom practice environments in 90 seconds using agentic AI, enabling screen-shared presentation practice alongside voice-based conversations.

Caisy delivers AI-powered conversation practice integrated within Skillsoft's Percipio learning platform, where users can type or record voice inputs that get transcribed. Scenarios span 70+ pre-built situations across leadership, customer service, and management conversations.

Decision Criteria

Choose Exec if:

• Vocal delivery evaluation (tone, pacing, pressure responses) matters, not just content evaluation

• Custom scenario deployment in 90 seconds matches urgent business timelines

• Screen-shared demo practice addresses complex B2B sales presentation requirements

• You need one platform for sales, customer success, and management teams 

• Specialized conversation training matters more than LMS ecosystem integration

Choose Caisy if:

• Pre-built scenario library covers the majority of training requirements without customization

• Customer service teams need practice embedded in Salesforce Service Cloud 

• Comprehensive learning platform combining AI practice with traditional courseware drives primary value

Exec vs Caisy Feature Comparison

Exec: Best for Enterprise-Wide Conversation Competency

Platform Overview

Exec’s AI Roleplay platform is built for organizations where conversation capability must transfer from training to high-stakes performance. 

Exec operates on a fundamental principle: speaking aloud under pressure triggers different neurological responses than typing well-thought-out answers. This distinction determines whether teams gain conceptual understanding or behavioral capability.

The platform accepts evaluation frameworks specific to each organization (sales methodologies, feedback models, proprietary approaches), ensuring practice aligns with how excellence is actually defined internally. 

This approach enables enterprise-wide conversation standards spanning across different teams and different stages of the customer journey in the sales cycle. 

Teams develop muscle memory through repeated exposure to realistic pressure, where AI responds unpredictably, as actual customers, executives, and employees do under authentic stress conditions.

Platform Features

Agentic Roleplay Scenario Creation

Agentic AI transforms simple descriptions into fully operational practice environments immediately, eliminating traditional content development timelines. 

Organizations describe business situations in natural language, and the system generates complete scenarios, including character backgrounds, situational context, and evaluation criteria aligned with organizational standards.

Scenario Example

A learning director faces immediate pressure after the company announced restructuring yesterday. Managers need to deliver difficult news about role eliminations on Monday.

The manager opens Exec: "Create a scenario where a manager tells their highest performer that restructuring eliminates their current role, but the company wants to retain them in a different capacity." 

The scenario generates instantly, and the manager enters practice.

AI Employee: "Your calendar invite sounded serious. Is everything okay?" 

Manager: "I need to discuss organizational changes that will impact your role." 

AI Employee: "Impact my role how? Are you saying my job is going away?" 

Manager: "The company is restructuring the division. Your current position is being eliminated, but we absolutely want you to stay in a different capacity." 

The conversation continues for eight minutes. The manager delivers the news but struggles when questions arise about compensation structure and career progression. 

AI feedback: "You communicated the difficult news directly and expressed genuine interest in retention. You couldn't answer questions about role specifics, which created uncertainty. Before having this conversation, ensure you have complete details about alternative positions, compensation, timeline, and growth opportunities." 

The manager reruns it with prepared answers. By the fifth attempt, they handle the actual conversation with confidence, answering every question and successfully transitioning someone who could have left immediately into an engaged team member.

Voice-Based Stress-Response Learning

Voice interaction creates realistic conversational pressure, with AI characters responding unpredictably like real stakeholders. Professionals speak aloud and experience the stress response necessary for skill retention. 

Text-based alternatives allow users to think through responses and edit before submission, which builds conceptual understanding but not verbal capability.

Voice practice builds automatic responses that activate during critical customer moments when conscious thought slows down performance.

Screen Sharing During Roleplays

Reps share screens during voice conversations while AI analyzes both what they say and what they show. A customer success manager practicing a quarterly business review presents usage analytics when the AI CFO interrupts: "These adoption numbers look lower than promised. Why should we renew?" 

The CSM navigates to segmented data showing 95% adoption among trained teams, explaining that the gap reflects ongoing implementation. This addresses the reality that Enterprise B2B sales depend on both conversation and presentation quality. 

Separating sales pitch practice from actual demonstrations creates artificial training that doesn't prepare teams for executive meetings, where stakeholders interrupt slides with specific questions that require immediate on-screen clarification

Custom Rubrics & Performance Scoring

Exec allows you to upload any evaluation framework (sales methodologies, feedback models, proprietary approaches) and AI scores every practice session against those uploaded standards. 

A healthcare system using SBI for feedback conversations uploads its complete framework. When managers practice, AI evaluates against actual SBI standards rather than generic communication principles. This prevents AI feedback from contradicting the standard in your internal coaching approaches.

Enterprise Learning Experience Platform

The LXP coordinates programs for distributed teams through assignment workflows, deadline tracking, certification management, and analytics dashboards. Leaders assign scenarios by role and experience level while monitoring engagement patterns, performance scores, and correlations between practice volume and deal outcomes. 

One system handles practice, program assignments, reporting, and certification.

Exec Pros

Voice Practice Builds Real Skills

Stress-response learning through authentic pressure builds conversation capability that performs during high-stakes customer interactions.

Rapid Deployment Matches Market Velocity

Custom scenarios launch immediately, eliminating the timeline mismatch between when product launches demand readiness and when traditional content development completes.

Screen Sharing Certifies Complete Interactions

Reps share screens during demo practice. AI evaluates both conversation and presentation quality, which prepares reps for executive meetings where stakeholders interrupt slides with ROI questions.

Enterprise-Wide Standards Across Functions

Sales, customer success, and management teams practice through one platform. No need for separate tools for different departments.

Custom Evaluation Prevents Mixed Messages

Framework-aligned scoring ensures AI feedback reinforces internal coaching approaches rather than suggesting techniques that conflict with the organization's methodology.

Exec Cons

Requires Strategic Implementation Investment

Exec creates practice scenarios tailored to your business context, competitors, and sales methodology. This flexibility requires more setup than platforms that offer pre-built, generic scenarios.

Enterprise Focus Over Small Teams

Exec works best for organizations needing conversation skills across multiple teams. Companies needing only 1-2 practice seats should look at individual coaching platforms, not enterprise tools.

Caisy Review

Platform Overview

Caisy functions as an AI conversation simulator built into Skillsoft's Percipio learning management system, with support for voice input for interacting with scenarios. 

The platform operates through typed interactions, where users respond to AI characters across pre-built workplace scenarios covering leadership, customer service, and management.

The platform offers two practice modes: Practice Mode places users in active conversations, while Role-Model Mode displays AI handling interactions. 

Proficiency scoring ranges from Poor to Outstanding, with immediate feedback after each typed session. Organizations access Caisy as part of their Skillsoft subscription rather than as a standalone product.

Platform Features

Pre-Built Scenario Library

The platform includes scenarios across workplace communication categories: performance reviews, conflict resolution, customer complaints, terminations, and compensation discussions.

Voice or Text Input with Content Evaluation

Users can type or speak responses to AI characters. Voice responses are transcribed to text before evaluation. AI evaluates response content, and not vocal delivery aspects like tone, pacing, or inflection. Practice Mode places users in active conversations while Role-Model Mode displays AI handling interactions.

Salesforce Service Cloud Integration

Direct embedding within Salesforce workflow for customer service teams. Scenarios can be created from customer cases. Call evaluation and coaching recommendations are delivered in Salesforce via Agentforce and the AppExchange.

Skillsoft Percipio Ecosystem Integration

Caisy connects to Skillsoft's learning record system, tracking both AI practice and traditional course completion. The platform integrates with HRIS systems, including Workday, SAP SuccessFactors, and Cornerstone.

Enterprise Analytics Dashboard

The dashboard tracks scenario usage, engagement duration, and proficiency distribution. Department and role-based filtering segments performance data. The system recommends supplemental content based on scores. Individual practice transcripts remain private.

Caisy Pros

Existing Skillsoft Infrastructure Integration

Organizations using Skillsoft add AI practice without onboarding new vendors or managing additional vendor relationships beyond their current LMS subscription.

Pre-Built Scenario Availability

The scenario library covers common leadership and management situations without requiring custom content development before deployment.

Salesforce Workflow Embedding

Customer service teams access practice within the existing Salesforce environment.

Caisy Cons

Content-Only Evaluation Missing Delivery Feedback

Caisy transcribes voice input to text and evaluates content only. No feedback on tone, pacing, inflection, or how you respond under pressure. Users can practice speaking aloud but receive no coaching on vocal delivery, only on what they say, not how they say it.

Platform Dependency Without Standalone Option

Caisy requires a full Skillsoft Percipio subscription. Organizations wanting only AI conversation practice must adopt a complete LMS infrastructure, including 180,000+ learning titles, regardless of whether those additional resources align with training needs.

Limited Sales-Specific Optimization

Scenario library emphasizes leadership and management conversations (performance reviews, conflict resolution, terminations) over sales-specific situations. Revenue teams seeking depth in sales methodology, objection-handling practices, or account-based selling coverage find limited scenario availability compared to dedicated sales training platforms.

Which Platform Should You Choose?

Caisy integrates with Skillsoft LMS and offers pre-built leadership scenarios for organizations already invested in that ecosystem.

Exec is the better choice when revenue conversations decide outcomes. Custom scenarios deploy in 90 seconds when competitive threats emerge. Screen-shared practice certifies both conversation and demo skills simultaneously. Voice delivery evaluation builds performance capability under pressure, not just content knowledge.

The core distinction matters: content-only evaluation measures what reps say. Delivery evaluation measures how they say it when prospects push back.

Choose Exec when performance under pressure determines revenue, not when completion rates drive your KPIs.

Build Conversation Competency That Transfers to Performance

Content-only evaluation builds knowledge about what to say, while conversation delivery evaluation builds performance skills under pressure.

Exec transforms conversation training from activity completion to performance readiness. Immediate scenario deployment matches business urgency when competitive threats emerge. 

Screen-shared demos prepare teams for presentation-heavy customer interactions. Voice practice creates the stress response necessary for skill retention under actual stakeholder pressure.

Book a demo to experience how voice-based simulation creates conversation capability that performs during actual customer interactions.