The AI responds dynamically based on what your team says—pushing back, asking follow-up questions, and going off-script like real people do. You can customize personas for different scenarios: a confused patient, a skeptical physician, a budget-conscious administrator. Teams consistently tell us it's the closest thing to a real conversation.

Yes. Every scenario is built around your protocols, your products, and your typical conversations. Whether it's patient intake, benefits explanation, clinical sales, or care coordination—we build practice for exactly what your team encounters. Most customers have their first custom scenarios live within days.

Each roleplay takes 5-15 minutes. Your team can practice a specific scenario before a difficult conversation, run through new protocols during downtime, or complete certification modules during onboarding. It's designed for how healthcare teams actually work.

Most teams track time to proficiency, certification completion rates, and manager time saved. We also see customers measure call quality scores over time, patient satisfaction improvements, and consistency across locations. We'll help you define the right metrics for your goals.

Adoption is highest when practice is tied to something that matters—certification before going live, prep before difficult conversations, or requirements during onboarding. We help you design programs that create natural accountability. Customers using certification-based approaches see 90%+ engagement.

Exec integrates via LTI with most LMS platforms, so roleplays can live alongside your other training content. We also integrate with call recording platforms like Gong and Chorus to score real conversations. Completion data syncs automatically.

Exec is SOC 2 Type 2 certified with enterprise-grade security. All data is encrypted in transit and at rest. We can work with your security and compliance teams to meet additional requirements. We never use your data to train our models.

Most teams are live within 1-2 weeks. If you have existing training materials, protocols, or playbooks, we use those to accelerate scenario creation. Pilots typically start with 2-3 high-impact scenarios and expand from there.