Screen sharing in roleplays

Reps can now share their screen during a roleplay on Exec. The AI character sees what's on screen and responds to it, so a rep can practice a demo, walk a buyer through a dashboard, or present a document live.

You enable it per scenario with a toggle in Scenario Studio. When the rep starts the session, they share their screen the same way they would in any video call. The rep shares a working dashboard, a half-built report, a CRM record, or a live data feed, and the character can ask questions about what it sees, push back on a specific metric, or probe a number that looks off.

Practice has always had a gap when it comes to demos and walkthroughs. You can rehearse the words all day, but if the visual context isn't there, you're working through a different conversation than the one you'll actually have. Screen sharing closes that gap by putting the rep in the actual applications they use on the job.

This sits alongside presentation mode, which shipped earlier this month. Presentation mode lets a rep upload a PDF or deck and present it inside the roleplay while the character asks targeted questions about the content. Screen sharing goes a step further. Instead of a static file, the rep shares whatever is on their screen, live. Presentation mode handles the deck-and-pitch scenario. Screen sharing handles everything where the rep needs to navigate a live interface, respond to what the buyer sees, and think on their feet when the character asks something unexpected.

You can turn screen sharing on for any scenario. Leave it off for discovery and cold-call practice where there's nothing to show. Turn it on for demo practice, executive walkthroughs, renewal conversations where the rep needs to show usage data, or any situation where the rep's ability to present what's on their screen is part of what you're measuring. The scorecard still measures whatever your company defined for that scenario, same as always.

We built this because reps kept telling us their hardest calls involve a screen. Now managers can assess whether a rep can drive a live demo end to end, handle objections about specific data the character points to, and keep a buyer-focused conversation going while navigating a complex interface under pressure. That's the skill gap screen sharing exposes, and it's one rehearsing a script alone never could.